FAQ
Renting With Us
What is required to hire an appliance?
To hire an appliance, you will need to have the following. Photo identification, a credit/debit card, and be able to provide the contact details of your landlord / real-estate agent and a personal reference.
What payment options are available?
Am I locked into a contract?
No. You can stop renting at any time. Just fill in the return form, and we will collect the appliances as soon as possible.
Is there a minimum period?
No. You can rent for as short or long period as you like. You can rent for a week, two weeks or a month or more. There is however a minimum amount you must pay if you choose to rent short term. Minimum amount payable is $299 plus $55 for each extra item, regardless of if you only rent a very short time, i.e. a week or a fortnight etc.
Is there a cancellation fee?
No – There is no cancellation fee. You are never locked into a long-term contract when you rent from us. There is however a minimum charge of $299 plus $55 for each extra item , regardless of how short the rental is.
Do I have to pay a bond or deposit?
There is no bond required if you provide a valid credit card.
How do I end my rental?
Click here and complete the form choosing the preferred date from the calendar. Collection is FREE when you rent longer than 6 months.
Deliveries
Do you deliver?
What is the cost for delivery?
Delivery is $77 plus $22 for each extra appliance and the same fee applies to collecting the appliances as well.
Do you deliver on weekends?
We can deliver to inner-city and Northside suburbs on Saturdays . Our delivery team will call you to indicate an approximate time then a courtesy call 30 mins before we leave to deliver you item.
Can I pick up the appliance?
Appliances
Are the appliances new?
What happens if something I have hired breaks down?
One of the main benefits of renting home appliances is that we look after that for you. We will either have a service person attend your home or swap the appliance over.